Delivery and Returns Policy

Standard delivery to the UK is FREE. Orders for the UK are normally despatched within 1-3 working days and should be delivered within 5-6 working days.

All prices are inclusive of VAT (where applicable), which we prepay to Customs & Excise as the goods enter the UK.

Channel Island deliveries are FREE. These are normally despatched within 1-3 working days and should be delivered within 3-4 working days.

Unfortunately, once your order has been despatched it leaves our control, so for standard delivery, please allow twelve working days for your order to arrive before contacting us. Please contact us at retail@karmabeautyci.com if you would like your order sent by Special Recorded Delivery or if your delivery is to mainland Europe.

Our returns policy
All our products come with a 21 day money back guarantee so you have total peace of mind when you shop with us. If by any chance you are not totally satisfied with your purchase, just return it to us within 21 days for a full refund or exchange. Your refund will be made in whichever currency you used to make your purchase. This does not affect your statutory rights. For reasons of hygiene, unfortunately we are unable to replace or refund goods if the seals on the packaging have been broken, unless they are faulty.